Everything you need to turn comments into customers
One suite for the entire Instagram DM journey — automation, menus, files, CRM, and insights — built on Instagram's official API so your account stays safe.
Create Free AccountNo credit card required · 200 free DMs
Comment automation
- Auto-DM every matching comment within seconds, 24/7
- Keyword triggers: exact, contains, or regex
- Public reply + DM in one rule
- Follow-gating (followers only) and per-post targeting
- Personalized templates with {username} and {comment}
- Live comment triggers: capture comments during Instagram Live
- Story reply auto-DM: reply to Story replies with keywords
Inbound DM menus
- Reply to inbound DMs with a structured carousel menu
- Up to 10 items: links, files, text, calendar, booking
- Non-followers get the menu automatically; followers via keyword
- Up to 3 buttons per item for instant next steps
Gated file sharing
- Upload PDFs, documents, and images (up to 25MB)
- Branded viewer page for every file link
- Gate files to capture name, email, and WhatsApp
- Track downloads and file visits per lead
Instagram CRM
- Every commenter, DM, and file visitor captured automatically
- Lead statuses: new, interested, qualified, customer, lost
- Tags, notes, and a full activity timeline
- Search, filter, and export to CSV
- Send a DM to any lead from their connected account
Multi-account
- Connect up to 5 Instagram accounts
- Separate rules, menus, and analytics per account
- Token-expiry alerts with one-click reconnect
- Ideal for agencies and multi-brand creators
Insights & analytics
- Funnel: comments → DMs → delivered → leads
- DM performance: sent, delivered, failed
- Top automations by DMs sent
- Lead status breakdown across your accounts
Product showcases
- Showcase products with image, name, price, and external link
- Redirects visitors to your own website/Shopify to purchase
- Up to unlimited product slots on Pro plan
- Hosted images — no external dependencies
DM credits & top-ups
- Monthly DM allowances from 200 to 100,000
- One-time top-ups to keep automations running
- No overage charges — never surprised
Why it's safe
No passwords, no browser bots, no scraping. Every DM, menu, and file is delivered through Instagram's official Graph API, with built-in rate-limit pacing to protect your account.
Frequently Asked Questions
What is Xreply?
Xreply is an all-in-one Instagram DM suite: it auto-DMs commenters, replies to inbound DMs with menu carousels, shares gated files, and manages every lead in a built-in CRM — all through Instagram's official API.
Does Xreply support multiple Instagram accounts?
Yes. Plans include up to 5 Instagram accounts. Each account can have its own rules, menus, and analytics.
Can I capture leads and export them?
Yes. Every commenter, inbound DM, and gated-file visitor is captured in the CRM automatically. You can tag them, add notes, change status, send a DM, and export everything to CSV.
How do inbound DM menus work?
You create a catalog of items — links, files, text, calendar, or booking buttons. When someone DMs you, Xreply sends them the menu automatically (non-followers always; followers after sending a keyword like "menu").
Is Xreply safe for my Instagram account?
Xreply uses only Meta's official Graph API with Instagram Login. No passwords, no browser bots, and DMs are paced to respect Instagram's rate limits.
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